21 01, 2015

How to treat customers when they don’t pay?


You did a fantastic job for a customer, helped them grow their revenue and as a result, got repeat business as well as promise for much more down the line. Very exciting indeed! However, your payments are delayed or stop coming. When you contact them, you get an assurance but no payment. In the interest [...]

10 01, 2015

Technology Speaking for Humans

Leadership, Performance|

So much of technology speaking is for the geeks. What can it do? How powerful is it? What’s under the hood? When’s the next one coming out? Sure there are the Steve Jobs’ of the world who make technology universal, but are there enough people who make it truly accessible, educational and actionable? We often don’t [...]